Privacy Policy

At House of Harum, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [houseofharum.com.au] ("Website"). By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Who We Are

House of Harum is an interior design and home decor brand based in Melbourne, Australia. We integrate our South Asian heritage with contemporary design to create unique home décor products and offer interior design services.

2. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, mailing address, etc.
Account Information: If you register an account, we collect information required to create and maintain your account.
Transaction Information: Details of your purchases or service requests.
Technical Data: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
Marketing and Communications Data: Your preferences and communication history with us.

3. How We Collect Information

We collect information in several ways:

Direct Interactions: When you fill out forms, subscribe to our newsletter, or contact us.
Automated Technologies: Through cookies, web beacons, and other tracking technologies when you visit our Website.
Third Parties: From our business partners or social media platforms when you interact with our services.

4. Use of Your Information

Your information may be used to:

Provide and maintain our services.
Process your orders and manage your account.
Improve and personalize your experience on our Website.
Send you updates, newsletters, marketing communications, and other information.
Respond to your comments, questions, and requests.
Comply with legal obligations and enforce our policies.

5. Disclosure of Your Information

We may share your information with:

Service Providers: Third-party companies that perform services on our behalf (e.g., payment processing, website hosting, email services). These providers are required to protect your data and only use it as necessary.
Legal Requirements: If required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and serve tailored advertisements. You can adjust your browser settings to refuse cookies; however, this may limit some functionalities of our Website.

7. Data Security

We implement a range of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to secure your data, no security system is impenetrable. Please contact us if you suspect any breach of security.

8. International Data Transfers

As a Melbourne-based business, your information is primarily stored and processed in Australia. If we transfer your personal information internationally, we will ensure that adequate protections are in place in accordance with applicable data protection laws.

9. Your Rights

You have certain rights regarding your personal information, including:

Accessing and obtaining a copy of your data.
Requesting correction or deletion of your data.
Withdrawing consent for certain data processing activities.
Opting out of marketing communications.

To exercise these rights, please contact us at the details provided below.

10. Retention of Your Data

We will retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated effective date. We encourage you to review our Privacy Policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

House of Harum
Melbourne, Australia
Email: sales@houseofharum.com.au
Phone: 0468962992